Advice information & guidance
The Advice Information & Guidance Service is built on supporting residents settling into the area with little English spoken, and very little understanding of local culture, customs and services. Range of support includes;
- General help dealing with correspondence received, translation and interpreting, benefit advice, form filling and guidance, immigration and welfare advice, and help to access health, education and housing services and other day-to-day problems.
- Signposting and referrals to specialist-offering advice in one of the areas mentioned above or on immigration issues, homelessness, drug dependency or legal matters.